All You Need To Know About Usability Testing

[vc_row][vc_column][vc_column_text]Table of Contents Introduction Elements of Usability Testing Usability testing – Benefits Usability testing – Costs Usability and ePublishing Introduction Usability testing is a methodology in which the utility testing of a website or application is performed through many different methods. The product is evaluated by testing it with representative users. Test users exercise a product and think aloud about their experience using it, while an evaluator observes the users and listens in on their feedback. Based on this, the evaluator identifies usability problems and assesses the user experience.  These are put in place to establish whether a website or app is ready for publishing. Users will perform the usual tasks while testers watch, listen, and take notes. They try to identify usability problems that occur or might occur, collect qualitative and quantitative data, and determine the user’s product satisfaction.  Usability testing enables the collection of various data which can be used later for the modification and optimization of the application.  UX designers use this testing quite a lot because it represents how easy or difficult the design and interface are to individuals who will ultimately use it.  The design of the product needs to be interactive, attractive, and practical for the user to be able to use it. In usability testing functions one gets to monitor users interacting with the product and this can provide insights into the errors of the product.  Elements of Usability Testing The three core elements of Usability testing are: The participants The task The facilitator The participants need to be a close, realistic interpretation of the end user of the product. They should provide feedback about every question, and task offered to them. The tasks would be mostly real-life activities that the participant might perform in the presence of the product. The facilitator serves as a guide for the participant and provides the answers and instructions and solves the problem of the participant while asking to follow up with questions. The primary role of the facilitator in the usability test is to ensure proper, high-quality, valid data without influencing or compromising the participants’ behavior. The main goal of usability testing is to understand how users might interact with the website or app and make modifications according to the results. All three elements cooperate to form valid, quantitative, and qualitative data which could then be used to improve the performance of a product or service. Usability Testing – Benefits Usability testing enables the designers and developers to identify problems before they are coded. The earlier issues are identified and fixed, the less expensive it is in terms of time and resources. During a usability test, you will: Know if users can complete specific tasks successfully and Identify how long it takes to complete specific tasks Learn how satisfied users are with the website or other product Identify possible changes required to improve user performance and satisfaction Analyse if the user performance meets the usability objectives A solid test plan, recruitment of participants, and analysis and reporting of the findings are all required to effectively run a usability test. Effective Usability Testing does not require a formal usability lab as it can be done in any of these settings: Fixed laboratory with two or three connected rooms outfitted with audio-visual equipment A room with portable recording equipment A room with no recording equipment, if someone is observing the user and taking notes Remotely, with the user in a different location (moderated or unmoderated) [/vc_column_text][vc_column_text] Usability testing – Costs Your testing costs depend on the: Type of testing performed Size of the team for testing Number of participants for testing Number of days you will be testing Budgeting for more than one usability test is necessary. Building usability into any product is an iterative process. Some of the elements that need to b considered when budgeting for usability testing are: Time: Time is essential to plan a usability test. Both the usability specialist and the team would need time to become familiar with the site and pilot test the test scenarios. Time would also be required for running tests, data analysis, report writing, and presenting the findings. Recruiting Costs: Either allow staff time to recruit or engage a recruiting firm to schedule participants. Participant Compensation: If participants are to be compensated for their time or travel, then that has to be included in the budget. Rental Costs:  If you are renting recording, monitoring equipment, or a conference room, it accounts for the rental costs. Also Read: Challenges in UI Testing and How to Fix Them Usability and ePublishing Here are a few points to note while performing usability testing for ePublishing books: Sticking to one format throughout the text is important. Changing or switching fonts, paragraph styles, and other elements within the text can give it a raw, unpolished look. Using fonts that are widely used on computers and eReaders everywhere will make usage easy. Standard font lists are available. It is best to use a font with a Windows and a Mac version. Using low-resolution .png or .jpg files for the images is advised. High-resolution images can result in very large files that would take time to download and this would frustrate the reader. Page numbers and headings are not fixed for eReader. If they are used, then there is the risk of headings and page numbers appearing on the pages at random points throughout the text.  One must also ask the following questions: How it scales across different orientations –  be it landscape or portrait Is it easy to customize content?  Is there access to help with the eBook? Are there accelerators available for quick access within a book, such as navigating to a particular page Is there consistency in the design? How smooth is the navigation inside the book? Is the content accessible (for the visually impaired or the cognitively impaired) What are the technical limitations of the eBook? Usability is not merely an obligatory step in the project schedule. There should be clarity as

Understanding VPAT: The Key to Ensuring Accessibility Compliance

[vc_row][vc_column][vc_column_text] What is VPAT? How accessible is your ICT product? VPAT helps answer that question for you. Voluntary Product Accessibility Template (VPAT) is a document drawn up by the developer of a product or the vendor, which describes how well an information and communications technology (ICT) product or services such as hardware, software, electronic content and support documentation conforms to the accessibility standards of Section 508 of the U.S. Rehabilitation Act of 1973, as amended, for IT accessibility. It is a reporting format in which the conformance of accessibility of Information and Communication Technology (ICT) products and services is documented. VPAT can be used to evaluate accessibility standards compliance for mobile applications, websites, software, documentation or hardware. The Information Technology Industry Council (ITIC), as www.barrierbreak.com states, develops the VPAT and sees to it that it is up to date with all the latest developments of different ICT accessibility standards and guidelines.  VPAT consists of different Editions, WCAG, Section 508, EN 301 549 and International (Int), which include different accessibility standards and guidelines. All the 3 leading ICT accessibility standards are included in the INT Edition of VPAT. The current VPAT includes the U.S. Revised Section 508, European EN 301 549, and WCAG standards, which the regulations of many jurisdictions require. VPAT is available in four editions: WCAG edition – Compliance to the W3C Web Content Accessibility Guidelines 2.0 or 2.1. 508 edition – Compliance to the U.S. Revised Section 508 standards EU edition – The European edition which is used for reporting compliance to the EN 301 549 standard INT edition – For reporting compliance to all 3 standards, there is the international edition  Voluntary Product Accessibility Template  also points out that the rows of each table in the VPAT address each accessibility requirement for ICT products. The rows are grouped into sections to match the organization of the particular standard. In these standards, there are different sections for different technical aspects of a product such as software, hardware, web content, two-way voice communications, documentation, and product support services.  Each VPAT table has three columns: the first column identifies individual requirements the second column is where the degree of compliance to the requirement is to be documented and the third column contains remarks and explanations further describing the level of conformance Since section 508 was refreshed in 2017 and currently measures accessibility with the Web Content Accessibility Guidelines (WCAG) 2.0 criteria, one must ensure to get VPAT 2.0 (or higher). VPAT 2.4 which was revised in February 2020 became available for download on March 7, 2020.[/vc_column_text][vc_column_text] Who draws up the VPAT? Normally, vendors produce the VPAT; the vendor provides the details of each aspect of the requirements and how a particular product supports each criterion in the document.  Rationale for VPAT: Why VPAT? The aim of a VPAT is to enable and empower buyers of ICT products to make informed decisions about the accessibility and openness before making a purchase. As www.sonoma.edu points out, a VPAT helps in various ways. Understand the level of accessibility compliance of a product and the functional details before buying them. Compare with other similar products the degree of compliance. Choose a product that best suits the accessibility criteria besides the organization’s functional and legal requirements. Importantly, when an accessible product is not available, to plan for an equally effective and accessible one. VPAT provides accessibility and social inclusion for special groups of people like those who are disabled and living in developing countries, the aged, and those living in remote rural areas. VPAT provides a means for companies and organizations to show their accessibility compliance and their conformity to standards that have been put in place by the Information Technology Industry Council. VPAT enables government agencies to evaluate the conformity of a company’s products and services while also enabling organizations to self-report their competence and compliance levels in their services. How does one get a VPAT? Some vendors publish their VPATs on their website, while others provide it in response to requests raised through their sales or support contact. Is it compulsory to obtain a VPAT? According to Section 508 of the Rehabilitation Act, government agencies are required to make ICT accessible to people with disabilities. Section 508 is applied to the CSU by the State of California.  However, a VPAT is optional for vendors – they may choose not to create or provide a VPAT.  Conclusion VPAT is highly beneficial in the long run for all organizations. Through VPAT, not only are the government agencies able to evaluate and analyse the commitment to the conformity of the companies but also see growing transparency in the organizations as they self-report their compliance and competence levels in their services; this transparency positively impacts their goals.[/vc_column_text][/vc_column][/vc_row]

What Organizations Need to Know about Cyber Security

[vc_row][vc_column][vc_column_text]Cyber security or IT security is the protection of computer systems and networks from information disclosure, theft or damage of their hardware, software or electronic data, as well as the disruption or misdirection of the services they provide.  Cyber security aims to eliminate the risk of cyber-attacks and guard the system, networks, data and devices from unauthorized, unwarranted exploitation. Legal requirement for cyber security  Yes, it is crucial for the organization to have cyber security measures in place. The GDPR (General Data Protection Regulation) and DPA (Data Protection Act) 2018 require organizations to implement fitting security measures to protect personal data.  Importance of cyber security The rationale and benefits of cyber security are detailed as follows:  Increasingly sophisticated cyber-attacks are coming up. The tactics and the reach of cyber attackers are ever-increasing, including malware and ransomware, phishing, social engineering, insider threats, advanced persistent threats and others. Unauthorized user access is prevented. Cyber security addresses vulnerabilities of the system and the network, thereby securing it from unauthorized access. End users and devices are protected. Data privacy is maintained by the upkeep of cyber security. Data and network protection is also ensured. Regulations are increasing the costs of cyber security breaches. Hefty fines are imposed by privacy laws like the GDPR and DPA on organizations that ignore the threat of cyber attacks.  Cyber security ensures the continuity of the business which is critical to the success of any organization. Cyber security measures translate into a rise in the reputation of the company and consequently improved trust in the relationship with its clientele and all the stakeholders. Types of Cyber-attacks Cyber security risks can be even more challenging if the organization has resorted to remote working and hence has less control over employees’ activities and device security. A cyber attack can cost organizations billions and severely damage its reputation. Those organizations will likely lose sensitive data and face huge fines. The different types of cyber-attacks include: Malware: It is a kind of malicious software that can use any file or software to harm a computer user, such as worms, viruses, Trojans and spyware. Social engineering: Users are tricked into breaking security procedures and the attackers gain sensitive, protected information. Phishing: Fraudulent emails and text messages resembling those from reputable sources are sent at random to steal sensitive information such as credit cards. Spear Phishing: It is a form of phishing attack but it has a particular (intended) target user or organization. Ransomware: It is another type of malware in which the system is locked by an attacker through encryption that they would not decrypt and unlock until the ransom is paid.  Other common attacks include insider threats, distributed denial of service, advanced persistent threats, man-in-the-middle attacks, botnets, vishing, business email compromise, SQL injection attacks and zero-day exploits.  Effective training of the employees will enable them to understand the significance of cyber security. Regular cyber security risk assessment to evaluate risks and checking if the existing security controls are appropriate and if not, making mid-course corrections, will protect the company from cyber-attacks. Automation and cyber security The ever-increasing sophistication in cyber threats has led to automation becoming an integral component of cyber protection. Machine learning and Artificial Intelligence (AI) help in threat detection, threat response, attack classification, malware classification, traffic analysis, compliance analysis and more. ITGovernance.co.uk presents a cyber security checklist.  Awareness training for the staff: Effective training of the employees and knowledge sharing of best practices with the employees about the threats they face is a necessary step in preventing cyber security breaches. Added focus on web applications security: Web applications are particularly vulnerable to security breaches: hence it is crucial to increase focus on web application security. Network security: It refers to the protection of the integrity and usability of the network and data. A network penetration test helps assess the network for security issues. Leadership commitment: This is a very important factor for cyber security: the top management should be involved in and committed to cyber security and invest appropriately.  Strong passwords: The employees should be trained to create and maintain strong passwords. Cyber security vendors, tools and services TechTarget points out cyber security vendors who offer a variety of security tools and services. Identity and access management (IAM) Firewalls Endpoint protection Antimalware Intrusion prevention/detection systems (IPS/IDS) Data loss prevention (DLP) Endpoint detection and response Security information and event management (SIEM) Encryption tools Vulnerability scanners Virtual private networks (VPNs) Cloud workload protection platform (CWPP) Cloud access security broker (CASB) Some of the career opportunities in cyber security include Chief Information Security Officer, Chief security officer, security engineers, security analysts, security architects, penetration testers (ethical hackers), data protection officers, cryptographers and threat hunters.[/vc_column_text][vc_column_text] Cyber security at Hurix – Best Practices A recent study has shown that there are Cyber Attacks every 39 seconds, and most of them are targeted toward Web applications. So let’s talk about some of the best practices we follow at Hurix Digital for protecting your Web application against these common attacks. 1. Input validation means checking user-submitted variables for malicious or erroneous input that can cause strange behaviour. One approach is to implement a whitelist, which contains a set of patterns or criteria that match benign input. The whitelist approach allows conditions to be met and blocks everything. 2. Single Sign-on: It is common to see Web applications that utilize single sign on authentication, which pulls a user’s credential from a directory or identity database service. Though convenient, multi-factor authentication can make your application more secure by adding additional authentication steps for authorization. We believe that granularity lease, privilege, and separation of duty should be applied to users in order to prevent access to confidential or restricted data. Applications should run under non-privileged service accounts, and user access to system-level resources should be restricted. We have all seen information error messages that range from simple built-in notes to full-blown debugging information. 3. Application errors: should never reveal sensitive application implementation or even configuration settings, as this can be exploited by an attacker. So we keep those error messages generic. Storing

Best Practices in Ad Hoc Testing

[vc_row][vc_column][vc_column_text]Ad hoc testing is randomly conducted unstructured software testing that detects possible defects at an early stage. It is a completely unplanned activity that neither follows documentation nor any test design (techniques) to create test cases. The tests are run only once unless a defect is found. Ad hoc testing is done with the aim of finding defects by means of random checking and it is performed on any part of the application. It is a kind of light version of Error guessing which is “guessing” the most likely source of errors and is usually done by those with adequate experience in the system. As this testing is performed with neither documentation nor planning, any defects found are not mapped to test cases. The main criticism against this method is: that any defects found using this method are harder to reproduce, as there aren’t any written cases. However, important defects can be found quickly and this is a huge advantage of ad hoc testing.  Usually, ad hoc testing is done after the formal test execution and when there is no time to perform any elaborate testing. Ad hoc testing is effective only if the tester has adequate knowledge about the system that is being tested. Types of Ad hoc testing Buddy Testing In buddy testing, two people, one from development and another from testing, work together on the same module and spot defects. Through buddy testing, the testers are able to develop superior test cases and the developers are able to make design changes earlier on. This testing follows Unit Testing. Pair Testing In pair testing, modules are assigned to two testers, and to find defects, they share ideas together and work on the same machines to spot defects. One person, as a tester, executes the tests and the other person, as a scribe, takes notes on the activities.  While buddy testing is a combination of system and unit testing along with developers and testers, pair testing involves only testers but with varying knowledge levels, one experienced and another, who is a novice.  Monkey Testing Monkey testing is performed randomly, without any test cases, where the goal is to break the system. You might also like to read: All You Need To Know About Configuration Testing Best practices of Ad hoc testing Here are a few of the best practices which will ensure effective ad hoc testing: Detailed business knowledge: Testers should possess a strong knowledge base and have an adequate understanding of the business requirements. Detailed knowledge of the process will help spot defects easily. Experienced testers find more defects as they are better at error guessing.  Preparation by getting details of defects of other similar applications:  By getting those details, one increases the likelihood of finding the defects. Network testing, too, helps ensure the configuration is working properly.  Testing key modules: Identifying key business modules as targets for ad-hoc testing is critical. Also, business-critical modules need to be tested on priority so as to gain confidence in the system’s quality. Creating an outline of an idea: By having an outline of an idea in place, the tester can have a more focused approach. A detailed plan is not needed to accomplish this. Ability to use tools: Defects can be identified by means of profilers, debuggers and task monitors: so, experience in handling these tools will come in very handy. Divide and identify: Testing the whole application part by part will enable a better understanding and perspective of the issues.  Recording defects: Even though it is a random testing, all defects should be recorded and they need to be assigned, for fixing, to developers. Each valid defect should be accompanied by its corresponding test cases and be added to planned test cases. These defect findings ought to be reflected in the next system while planning for test cases. Conclusion In conclusion, the key merit of ad-hoc testing is to be able to check for completeness of the testing process and find more defects than planned testing. In software engineering, ad-hoc testing saves a lot of time as it does not require elaborate test planning, documentation and Test Case design. [/vc_column_text][/vc_column][/vc_row]

Why Do You Need Performance Testing?

[vc_row][vc_column][vc_column_text]Performance testing is a testing technique, which helps to determine how the stability, scalability, responsiveness, and speed of an application hold up under a given workload. It is a non-functional testing technique. Even though it is important for ensuring software quality, it is often undertaken when the code is ready for release. Typically, speed, robustness, reliability, and application size are examined when a performance test is executed. Table of Contents:  What is the Importance of Performance Testing? What are the Business Benefits of Performance Testing? What does Performance Testing Measure? Process of Performance Testing Tips for Effective Performance Testing Conclusion The process incorporates performance indicators such as: Response times of page, browser, and network  Processing time is taken by a server request and query The number of acceptable concurrent users CPU memory consumption  The number and type of errors that might be encountered with an application Let’s throw some light on why performance testing is important. What is the Importance of Performance Testing? To ensure that the system will meet the expected service levels in production as well as to render a positive user experience, it is critical to fulfill the need of performance testing. Also, to avoid the cost of solving a problem in production performance that can be prohibitive, a continuous or an ongoing performance testing strategy is advisable. More specifically, performance testing is important:  To verify if the application satisfies performance requirements( for example, the system needs to manage up to 500 or 800 concurrent users) To check for computing bottlenecks in an application To compare systems in order to identify the better system of the lot To measure stability under peak internet traffic events These are some key reasons why performance testing is required. What are the Business Benefits of Performance Testing? Software performance testing provides several benefits to businesses. Here are some of the key ones: Improved User Experience The performance of an application plays an important role in determining the user experience. Slow, unresponsive, or unreliable applications can lead to a poor user experience and damage the business’s reputation. Performance testing helps to identify bottlenecks, fix issues and improve the overall application performance, leading to a better user experience. Increased Productivity Performance testing helps identify and eliminate performance-related issues early in the development cycle, which reduces the time and cost of fixing them later. This allows developers to focus on other critical tasks, increasing productivity. Cost Savings Performance testing helps identify performance issues before the application is deployed, which reduces the risk of application failures and downtime. This translates to business cost savings. They don’t have to spend money on emergency repairs, lost revenue due to downtime, or potential legal fees and fines resulting from data breaches. Competitive Advantage Applications that perform well and provide an excellent user experience can provide a significant competitive advantage in the marketplace. Customers are more likely to choose and stick with reliable and responsive applications, giving businesses that invest in performance testing an edge over their competitors. Improved Scalability Performance testing helps to identify how well an application can handle a growing number of users, transactions, and data volumes. Doing so enables businesses to plan and implement scalability measures early, avoiding unexpected failures and ensuring that the application can handle growing demand. Overall, performance testing is a crucial step in ensuring the success of software applications and helps businesses deliver high-quality, reliable, and scalable solutions to their customers. What does Performance Testing Measure? Typically, there are many performance testing benefits as it can be used to measure and analyze response times and potential errors, besides other factors. This helps to clearly identify bugs, bottlenecks, and mistakes –and guides you to optimize the application, eliminating the problem(s).  The issues highlighted by performance tests are related to response times, speed, load times, and scalability. Load time:  The allotment needed to start an application is the load time. The time taken should be as minimum as a few seconds for an ideal user experience.  Response time: The time taken to respond to a user’s query or request is called the response time. A delayed response time will lead to a bad user experience.  Scalability: If there is a problem with the adaptability of the application, being unable to accommodate different numbers of users, it means that the scalability is limited.  Bottlenecks: Typically, hardware issues or poor coding gives rise to the obstruction that hinders the overall performance of the system. These are bottlenecks. [/vc_column_text][vc_column_text] The Process of Performance Testing The goal is to make sure that the system performs well under different circumstances. This is possible by way of performance testing. To achieve this, there is a broad, generic framework that is followed in performance testing: Identify the testing environment and tools: A thorough knowledge of the hardware, software and network configurations that is being used and documenting them in both test and production environments ensures coherence and helps to identify problems that testers might encounter. Define acceptable performance criteria: Before starting off with the tests, the goals and the thresholds that will demonstrate success should be determined. While the project specifications will provide the main criteria, testers also need to set a wider set of tests and goals. Define planning test scenarios and design tests: It is critical to determine and understand how different types of users would be using the application. It is best to follow this by creating test scenarios that accommodate different yet feasible use cases that emulate real life conditions that involve: Preparing and setting up the testing environment and tools Implementing the test design Running the test and monitoring them Analysing, adjusting and redoing the tests After running the tests, the results should be analysed and consolidated. As soon as the issues are resolved, tests are to be repeated to make sure that other issues are eliminated as well.  Tips for Effective Performance Testing An ideal testing environment would be one that mirrors the production ecosystem as closely as possible. Here are some tips

Compatibility Testing: Definition, Types & Process

[vc_row][vc_column][vc_column_text]Compatibility testing examines the compatibility of the application and the product with different computing environments. It is a part of non-functional testing. It tests the usability, reliability, and performance of the application and the product. The ISO 25010 standard defines it as a characteristic or extent to which a software system can exchange information with other systems whilst sharing the same software and hardware.  The extent to which a software product performs well while sharing a common environment and resources, without disturbing the performance of other product(s), determines its capacity for co-existence. While the extent to which it can exchange information with another system(s) and put it to use as well speaks of its interoperability. Compatibility testing is about testing whether an entire software system/product/component is compatible with the hardware platforms, operating system, database, web browsers, networks, and other software, both in terms of co-existence and interoperability.  Table of Contents: Two Types of Compatibility Testing How does Compatibility testing work? What are the Advantages of Compatibility Testing? What are the Possible Testing Defects? Types of Compatibility testing tools Conclusion Two Types of Compatibility Testing Backward compatibility also called downward compatibility is when older versions of the application or software are tested for compatibility with newer hardware and software. It is relevant when some users may operate the application on old devices. Forward compatibility testing tests an application or software in new versions of hardware and software. It verifies if existing hardware and software perform smoothly with the newer version. Within these two types of compatibility testing are several, more specific categories of testing. These categories are: Version testing – Verifies compatibility with different versions of the software. Browser (Cross-browser) testing – Verifies compatibility across different browsers — such as Internet Explorer, Google Chrome, Safari, and Firefox, as well as across browsers on different devices, such as laptops, Androids, tablets, and iPhones. Hardware testing – Verifies compatibility with various hardware configurations. Software testing – Verifies compatibility with other software. Network testing – Verifies compatibility and performance in different networks, such as 3G, 4G, and Wi-Fi. Device testing – Verifies compatibility with different devices, such as printers, USB port devices, Bluetooth and scanners. Mobile testing – Verifies compatibility with different mobile devices and their various platforms, such as iOS, and Android OS. OS testing – Verifies compatibility with different operating systems, such as Windows, Linux and Mac. [/vc_column_text][vc_column_text] How does Compatibility testing work? In compatibility testing, we define the set of environments or platforms the application is expected to work in. Following this, a test plan is developed to determine the most important issue(s) faced by the application so that they can be prioritized in these tests. It is critical to set up the environments to simulate what the end-user would experience,  such as desktops, smartphones, tablets, etc. It is also important for the tester to have sufficient knowledge of various software, hardware, and platforms and how they respond in various configurations. Once the environment is set up, the tests can be run and any bugs and defects that are detected should be reported.  What are the Advantages of Compatibility Testing? Some potential advantages of compatibility testing include: Ensures that the system or application functions properly in the intended environment: Compatibility testing helps to ensure that a system or application will function properly in the environment for which it is designed, such as a specific operating system or hardware platform. Identifies potential issues before deployment: By performing compatibility testing, you can identify any potential issues that may arise when the system or application is used in the intended environment. This can help you fix these issues before the system or application is deployed, which can save time and resources. Improves user experience: By ensuring that a system or application is compatible with the intended environment, you can improve the user experience by eliminating issues that may cause frustration or difficulty for users. Enhances security: Compatibility testing can help to identify potential security vulnerabilities that may arise when a system or application is used in the intended environment. By addressing these vulnerabilities, you can enhance the overall security of the system or application. Increases market reach: By performing compatibility testing, you can ensure that your system or application will work on a wide range of hardware and software platforms, which can help to increase your market reach and appeal to a wider audience. What are the Possible Testing Defects? Here are some defects that are typically found during compatibility testing: changes in font size, changes in the user interface, scroll bar issues, content alignment, and overlap issues.  Types of Compatibility testing tools There are various tools that have been developed for the compatibility testing process. There are virtual desktops to assist in OS compatibility testing. They allow testers to run the software application in different operating systems as virtual machines. This helps to connect multiple systems and compare them to produce the best results. A few of the wide range of browser compatibility tools are BrowserStack, LambdaTest, CrossBrowserTesting, TestingBot, Browserling, and MultiBrowser.  Final Word In conclusion, compatibility tests are very useful and important because they confirm whether a software application is compatible across all platforms and ensure a great customer experience.[/vc_column_text][/vc_column][/vc_row]

The Importance and Methods of Content Testing

[vc_row][vc_column][vc_column_text]Content testing is the practice of testing whether the content is suited to your audience and whether they can find and understand your content easily.  Content testing is important as it answers critical marketing questions such as- Do the keywords reach out to our audience’s needs? Does your content vibe with the audience? Does the word choice and tone relate to the audience? Is the content provided informative enough? Since the content is made available on the internet, it is important to know how it’s presented, what’s included in the content, how it can be accessed, etc.[/vc_column_text][vc_custom_heading text=”Here are the different content testing methods:” font_container=”tag:h1|font_size:18|text_align:left” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal” css=”.vc_custom_1637234003360{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 10px !important;}”][vc_column_text]1. Readability testing Readability is about how easy it is to read and understand a piece of content. This is determined by the vocabulary used, the structure of the sentence, syntax, and the font used. In general, we want the content to be as easy to read as possible. However, if the product is highly technical or caters to a niche market, the content can afford to be complex. Surveys are helpful in getting feedback on the readability of content. The Flesch Reading Ease test, which calculates readability based on sentence length and word length, and the highlighter test, which tests the tone of your text, are used for readability testing. 2. Navigability testing Navigability is about how easy it is for users to navigate the content on your website. Good navigability means that visitors are able to find the page they are looking for easily. The hub and spoke model works well in increasing navigability. A single hub page with lots of spoke pages that link back to the hub page is one effective way to increase navigability.  Some ways to determine your site’s navigability include measuring the number of pages that the users visit, mapping out the behavior flow (how your visitors progress from page to page), and measuring the pages from which your visitors exit your website. 3. Accessibility testing Accessibility measures how easily one can find your content in the first place. It involves technical aspects such as cross-browser and cross-platform capabilities as well as search engine optimization (SEO). SEO can be influenced by writing articles with keywords that the audience is looking for. Accessibility can be measured by the number of pages indexed by Google and the number of backlinks from other websites to your site. The search ranking of your web pages as well as the domain authority of your website can also help measure accessibility. 4. Speed testing Speed refers to the speed with which your website loads. It should be within seconds in order to make the first impression to the visitor or prospective customer. Speed can be enhanced by improving the time within which the server responds, by compressing image files, HTML and JavaScript files, and by reducing redirects. 5. A/B testing This is yet another straightforward, quantitative metric for content testing where you offer two different versions of the same text and track users’ engagement on each one to determine which one is more appealing to the user. However, A/B testing only shows you which one is more appealing and not why it’s appealing. To understand the why part of it, A/B testing should be accompanied by user experience testing. 6. User experience testing Assessing user experience – that is, whether the user’s attitude towards your product or service is positive or negative is critical. But, testing user experience is intertwined with a variety of other types of content tests. If the user has a negative attitude towards your website, then the reason could be that the content is too complex, the website is hard to navigate, the design is poor, or the webpage takes too long to load. In this context, behavioral metrics to be collected include time-on-page, number of page views, bounce rate, and conversions. On the other hand, metrics indicating attitude are typically obtained by gathering direct feedback from website visitors through interviews. Tracking users’ reviews of your product or service or measuring the number of visitors returning to your website can also help. Other common user experience research methods include surveys, interviews, user observation, card sorting, and usability tests.  A task-based usability test is one where you ask the users to perform open tasks that are representative of how they use your website. The five-second test is used to assess first impressions.[/vc_column_text][vc_custom_heading text=”In conclusion” font_container=”tag:h2|font_size:18|text_align:left” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal” css=”.vc_custom_1637234161269{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 10px !important;}”][vc_column_text]Content is a crucial part of understanding and learning about the services and products of an organization; therefore, it is critical to test it thoroughly. When content testing is done properly, it helps one gain a perspective on content quality, format, and presentation. Thus, testing content is crucial for any business. In doing so, we can gauge the company as well as its prospective customers and their needs.[/vc_column_text][/vc_column][/vc_row]

All You Need To Know About Configuration Testing

[vc_row][vc_column][vc_column_text]Configuration testing is a type of software testing that checks the performance of the application system under test against different combinations of hardware and software to arrive at the optimal configuration in which it can perform the best. For example, if we are testing a Desktop User application, we test the number of combinations of memory sizes, OS (Operating System) versions, memory sizes, hard disk types, and CPUs. We target 4 OS: Windows, Mac, iOS, Android, and minimum and maximum memory sizes, lower and higher (latest) versions of the OS and different browsers versions from lower to higher (latest) versions.  As the scope of possible configurations is typically large, it is crucial to identify which OS-browsers platforms need to be supported. Configuration testing is not only restricted to software but also applicable to hardware. In hardware configuration testing, we test different hardware devices like scanners, webcams, printers, etc., that support the application testing. The pre-requisites of configuration testing are: A matrix consisting of different combinations of software and hardware configurations is to be created. As it is cumbersome and near impossible to test all configurations, they are prioritized. Finally, based on the prioritization, every configuration should be tested.  Objectives of Configuration Testing Primarily, to determine an optimal configuration of the application that is being tested To validate if the application satisfies the configurability requirements To identify defects that may not be found during testing by manually causing failures. For example, changing the regional settings of the system like language, time zone, date-time formats, etc. To analyze the general performance of the system, by adding or modifying hardware resources like Load Balancers, by increasing or reducing the memory size, by connecting various printer models, etc. To analyze system efficiency: how efficiently were the tests performed with the available resources to achieve the optimal system configuration To verify how effectively the system performs in a geographically distributed environment. For example: Despite having the server at a different location and clients at a different location, it is verified if the system works smoothly. To verify how easily the bugs are reproducible irrespective of the configuration changes To ensure how traceable the application items are by documenting and maintaining properly the versions which are easily identifiable. To verify how manageable the items of the application are throughout the SDLC (software development life cycle). In configuration testing, there are two types: Software configuration testing Hardware configuration testing. Software Configuration Testing Software configuration testing usually begins when: configurability requirements to be tested are specified;  test environment is ready and  when the build has cleared the Unit and Integration tests.  Software configuration testing tests the application against multiple operating systems (OS) and software updates. This process is a very time consuming because each different software needs to be installed and uninstalled while testing.  To resolve this, virtual machines are used. Virtual machine is an environment installed on a software and it simulates the feel of a physical machine for the users and it also simulates real-time configurations. So, the software is installed in the virtual machine and the testing is continued instead of installing and uninstalling the software in multiple physical machines. Multiple virtual machines could be used as well. At Hurix, we perform Software Configuration Testing on a virtual machine. Typically, the functional test suite is run across multiple software configurations to verify if the application under test is working as expected. Multiple virtual machines are setup with different software configurations like Win 8, 10 and are tested simultaneously.  Manually failing the test cases by removing some of the configurability requirements and verifying for efficiency is yet another useful strategy that is employed. Our tests have identified several defects; for instance, an application that worked perfectly fine on Win 8, however, crashed on Win 10. You might also like to read: All You Need To Know About Usability Testing Hardware Configuration Testing C.T is also called as Hardware Compatibility testing. During this testing, the tester will test if the software build supports different hardware technologies or not: for example, printer, scanners and different networks.  It is performed in labs with multiple physical machines which have different hardware attached to them. Whenever a build is released, the software has to be installed in all the physical machines and the test suite run on each of them to make sure that the application is running smoothly.  Manually running the tests involves a significant amount of effort and time. Since there are many kinds of computer hardware and peripherals, the tester has to find out which hardware is used by the majority of the users and after prioritizing, run the test, as it is near impossible to test it on all the hardware available in the market. At Hurix, when an application is under the test phase, we install it on multiple machines and a test suite is run on each machine. While doing Hardware configuration testing, we specify the configurations that we perform the test on, like say keyboard, mouse, hard disks, processors etc.  Also, system configuration that we test on like P4 CPU, 512 MB of RAM to 16 GB RAM (in Laptops), USB Ports, different net speeds like 2G, #G, 4G and WiFi and the responsiveness in resolutions like 1024 by 768 resolution monitor, printer etc. At Hurix, we give a lot of importance to configuration testing as it is as important as white box and black box testing, and without it, the software might encounter compatibility issues with systems it was intended to be run on. Conclusion  In conclusion, it is clear that configuration testing carries special significance as it helps to arrive at the optimal system performance. While it involves time and effort, virtual machines certainly make the task of configuration testing easier. [/vc_column_text][/vc_column][/vc_row]

What Is Black Box Testing?

[vc_row][vc_column][vc_column_text]Black Box testing is a software testing method wherein the functionalities of software applications are tested without any knowledge of the internal code structure or paths. The tester selects a function and gives an input value to check for functionality. The tester then creates test cases with selected inputs, such as decision table, all pairs test, equivalent division, cause-effect graph, error estimation, etc. Test cases are constructed around what the application is supposed to do. They are generally drawn from external descriptions of the software, such as specifications, requirements and design parameters. The tester chooses both valid and invalid inputs (for positive and negative test scenarios). This is to ensure that the software processes the positive ones and detects the negative ones. The tester sets the expected outputs for all the inputs and then executes the tests to see if it (actual output) gives the expected output. If it does, then it has passed the test; if not, it has failed. The bugs or defects are fixed in the process and re-tests are conducted. The testing team reports it to the development team and proceeds to test the next function. Black Box testing is also called Behavioural Testing. The Black Box test can be performed on any software, website or any custom application: the input and output are significant, not the internal code.[/vc_column_text][vc_column_text]Among the several types of BB testing, the following are significant. 1. Functional testing: As the name indicates, it involves the functional requirements of a system.  2. Non-functional testing: This is not about testing specific functionality but performance and usability.  3. Regression testing: It is performed after any upgrades or maintenance to see if the new code has in any way affected the existing code. Different tool are used in Black Box testing. Functional or Regression testing tools are QTP, and Selenium, while non-functional tests require the likes of LoadRunner and Jmeter.  Major Black Box testing techniques: Among the many Black Box testing techniques, there are:  Decision table testing: A matrix is created placing the causes and effects in a decision table. Each column yields a unique combination. Equivalence class testing: It is used to bring down the number of test cases to an optimum level and maintain reasonable test coverage. Boundary Value Testing: It focuses on the values at boundaries. Useful in systems where the input is within a certain range, this technique tests whether the system accepts values of a certain range. [/vc_column_text][vc_column_text] Black Box Testing White Box Testing Focuses on validating functionality of requirements Focus on validating the internal structure and working of the coding/software. Focuses on giving abstraction from code and tests efforts on software system behaviour. Knowledge of the software language is critical. That is not always possible especially as there are software systems using multiple languages. Testing communication among modules is possible. Testing communication among modules is not possible. [/vc_column_text][/vc_column][/vc_row]

White Box Testing – Types, Need & Techniques

[vc_row][vc_column][vc_column_text]White box testing is a software testing technique that tests the internal structure and coding of software to verify the input-output flow and to improve the design, usability, and security of software.  Since the code is visible to testers, it is called a White box or Open box or Clear box testing. One can apply White Box testing at the unit, integration, and system levels of the software testing process. In this blog, we cover why knowing the need of white box testing has been increasing, knowing what is white box, types of white boxes, techniques, and more. Types of White Box Testing Several testing types fall under White Box testing used to evaluate the usability of a software program. Unit Testing: Typically, Unit testing is one type of White box testing that is done on each unit of code as it is developed. It is done by the programmer. In this type, bugs are identified early on and hence are easier to fix.  Testing for Memory Leaks: It is yet another type that is extremely useful in slow-running applications, as memory leaks are responsible for slow-running applications. White Box Penetration Testing: In this type of testing, the tester has complete information, right from the application’s source code to the server that the application runs on. Thus it is easy to troubleshoot from various angles to identify security threats.  White Box Mutation Testing: It involves developing the best coding technique for expanding a software solution.  Why do we need White Box testing? We need White Box testing for:  Addressing broken paths in the coding processes. Addressing internal security leaks or holes Verifying the flow of specific inputs through the code. Conditional loop functionality Testing every function and statement individually. In White Box testing, the working flow of an application is verified. A series of preset inputs are tested against expected outputs: when the expected output is not produced, there are bugs and those bugs are resolved. Methods of White Box Testing include two important steps: understanding the source code and creating test cases and executing them. The tester should have a strong command over the application used in the coding as well as the security of the software. The tester looks for security issues and addresses them. Also, the source code is tested for proper flow and structure. This is done by writing more code. In this process, the developer usually creates small tests at each stage to check the flow for each of the series of processes.[/vc_column_text][vc_column_text] Techniques of White Box Testing Among the techniques of White box testing, Code Coverage Analysis is an important one. It helps identify those areas of a software program that are not exercised by test cases. Those untested parts are then tested by a code, thus raising the quality of the software. Statement coverage requires every statement in the software to be tested at least once during the testing process. Branch coverage covers every possible path including loops in the software.  There are other techniques such as Condition coverage, Multiple Condition coverage, control flow testing, and data flow testing. How do you perform White Box testing? Testers employing white box testing typically understand the source code and create test cases and execute. Understanding white box testing in software engineering involves a good working knowledge of the programming languages used in the software that is being tested. Besides, the tester should be aware of the secure coding practices as well, to identify security issues and prevent attacks. Also, the tester would develop tests for each process. This is often done by the developer as it requires a strong command over the code. Other methods employed are Manual Testing and trial and error testing. Merits of White Box Testing: Optimization of code by identifying hidden errors Thorough testing as each path and statement are covered. Testing can start even without the graphic user interface Ease of automation is present in White Box testing. Demerits of White Box testing: It is complex, expensive, and time-consuming. It requires a lot of detailing which if not performed can lead to production errors. It requires professional resources and in-depth knowledge of the software. It is detailed and each statement or path is covered. Unless one has adequate time and resources at hand, it cannot be performed successfully. Conclusion White box testing is complex on the one hand but thorough and detailed on the other. While small applications can be tested in minutes, larger applications may even take weeks to fully test. White box testing is done on software applications as they are being developed and once again after any modification. [/vc_column_text][/vc_column][/vc_row]