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Why Does Your Organization Need a Business Analyst?

[vc_row][vc_column][vc_column_text]In today’s competitive market space, businesses looking to achieve desired success are required to take advantage of every tool and resource within their reach. They also need to constantly work on organizing discussions between the business users to understand their business requirements for change and then communicate the same to the IT staff so they can work on fulfilling the expectations of various stakeholders. This is where business analysts come in! Business analysis is essentially a combination of deriving deeper insights from data using specific techniques and performing different tasks to identify the needs of a business, followed by recommending necessary changes and offering solutions that generate value for the stakeholders. This blog aims to explore business analyst skills, business analyst job descriptions, and why your organization needs a business analyst. Who is a Business Analyst? A business analyst (BA) is a person who narrows down the gap that exists between information technology (IT) and the business by using data analytics to assess different processes and make data-driven recommendations to executives and various other stakeholders. Involved in various problem-solving techniques, BAs employ a range of statistical and interpersonal skills such as SQL and visualization tools such as Tableau, Excel, and R in a business setting.  Why Does Your Business Need a Business Analyst? Some of the top reasons why your business needs a business analyst services are: A. Performing Feasibility Studies BAs can be instrumental in conducting feasibility studies for an organization. A feasibility study is primarily a process of determining whether the potential idea of a project/system is feasible or not. For instance, by performing a feasibility study, BAs ensure that a project is technically/legally/economically feasible. With this study, BAs also aim to systematically and objectively assess as well as identify both the strengths and weaknesses of an existing business or proposed idea. By conducting feasibility studies, business analysts also ensure that your organization gets the benefit of: Identifying new opportunities Improving project teams’ focus Narrowing down the business alternatives Offering valuable information for a go/no-go project decision Identifying a genuine reason to undertake the project Enabling decision-making on the project Enhancing the success rate by evaluating multiple parameters B. Performing Risk Assessments and Preparing a Mitigation Plan Risk assessment is one area that businesses use to spot areas of uncertainty that could affect value. The process of risk assessment helps in the analysis of those uncertainties along with developing and managing the associated risks. One of the key focus areas of business analysts’ job description when working for an organization is to understand such risks associated with a project, assess them, and properly manage them by preparing a mitigation plan to help support project success. If BAs find that adequate controls have not been put in place, they create plans for mitigating, avoiding, or modifying these risks. Besides, business analysts also ensure that risk management is performed regularly and throughout the project’s lifecycle. To ensure this, they work in collaboration with various stakeholders to help identify new risks and constantly monitor identified risks. C. Identifying and Defining New Business Opportunities Identifying business needs and defining new business opportunities is another critical business analyst skill that can do wonders for your organization. The several ways they do this are: Conducting market research or identifying new business opportunities brought about by the actions of a vendor/competitor Deriving the opportunity from a strategic goal or initiative of the organization Identifying a requirement or an opportunity from a complaint made by a business user about an existing system issue and/or performing a subsequent root cause analysis Deriving an opportunity from an enterprise analysis activity such as SWOT Analysis, Capability Gap Analysis, or Product Feasibility Analysis D. Writing a Detailed Business Case Business analysts’ job also involves writing a detailed business case for your organization. It primarily outlines an opportunity as well as a recommendation to invest the business resources and how to take advantage of it. Put simply, the business case written by a BA acts as a marketing or sales brochure for the business/project idea. The primary purpose of a detailed business case is to sell a viable solution for an identified/defined business problem or new product to the company. Some of the ways writing a business case can help your organization include: Offering insights into the viability of your project, solution, or idea Prioritizing projects Supporting a feasibility study E. Act as a Communication Bridge Between Different Stakeholders A business analyst serves as the communication bridge between the various stakeholders involved, including the business users and the technical IT people. Apart from contributing significantly to the success of IT projects in your organization, there are several other benefits of having a dedicated business analyst, as they: Prepare detailed reports on project scoping, planning as well as management in terms of both costs and schedule Deliver a clear scope of a project from a business perspective Elicit the real business requirements of users and effectively manage the expectations  Improve the overall quality of design for the proposed IT system in a way that meets the user requirements F. Strategizing BAs in an organization are also responsible for strategizing and creating new models that support key business decisions. They achieve this by collaborating and working closely with different teams, including financial reporting and IT teams, to establish a range of initiatives and strategies aimed at improving processes and optimizing costs. To be able to achieve this, BAs display a strong understanding of both regulatory and reporting requirements along with an experience in areas such as budgeting, forecasting, and financial analysis, coupled with an understanding of key performance indicators. To Conclude  From an organizational perspective, the business analyst job description is constantly evolving. This is mainly because an increasing number of companies today rely on data to assess and advise their business operations. However, it is important to remember that every organization might have different issues that business analyst services can address, and you need to hire them to resolve your business’

A New Approach for the Emerging Hybrid Workforce

A New Approach for the Emerging Hybrid Workforce Two years have passed since the pandemic pushed us inside our homes. Offices around the world shifted to remote work to account for the months of lockdown. Now, things are getting back to normal and many organizations are asking employees to join the office. However, not everyone wants to go back to constricted cubicles or travel for an hour to reach work. Many still want to work remotely and maybe attend the office one or two days a week. That is giving rise to a hybrid workforce that will change how we work. Naturally, such a change in working patterns is bound to bring in challenges. CEOs and managers would need to adapt and think out of the box to maintain productivity. Let’s explore how you can make that possible.   What is a Hybrid Workforce? Remote work became a norm across industries during the lockdown. At that time, nobody thought we would be attending to our duties from home for such a long time. As a result, employees became used to sending emails and coding from home. However, now the time has come to return to the office. Yet, not all employees or employers want work to happen in a brick-and-mortar office. Over 50% of private and government employees would prefer to work remotely for 3 or more days in a week. Additionally, 52% of employees want a more flexible working model, according to McKinsey. Therefore, it is evident that we are experiencing a disruption in how we work. Employers will now have to adapt and be flexible if they still want to attract top talents. So, we are likely to see hybrid working models coming up that blend remote and in-office work. Such working models are going to become more common as that’s what employees expect. The population of employees working under a hybrid working model is a hybrid workforce. They work from home for the majority of the days and attend the office only to collaborate or brainstorm. The Emergence of a Hybrid Workforce How we work is changing fast. Employees are demanding more flexible working models and employers are looking to accommodate their demands. Most of them are happy, as flexible working boosts productivity and employee satisfaction. It also saves them significant overheads that bring down the cost. As a result, 66% of leaders are thinking of redesigning their workspaces to suit hybrid working models. Moreover, business leaders are spending on technology to make sure distance doesn’t become a barrier. They are also going over the foreseeable challenges that come in the way of implementing a hybrid working model. In addition, they are considering the hiccups that they might experience to accommodate a hybrid workforce. The situation needs a complete change of approach and thinking from scratch. You need to evaluate what you learned from remote working and how to blend it with in-office work. The process and steps will vary based on businesses and industries. However, you can still make an effort to ensure you can provide a smooth journey for your hybrid workers. We will explore how you may change your approach and welcome a hybrid workforce with open arms. The Right Approach to Make Hybrid Employees Work Productively A well-thought approach and right planning can go a long way to make your hybrid workforce excel. The first step is to take a hard look at how your employees worked and what’s changed after the pandemic. This approach will give you vital clues to form meaningful insights to make informed decisions. You can then take the steps below to improve the outcomes: Bring a Change in Leadership Mindset Not every employer is comfortable with remote working. They fear losing control and productivity as employees don’t work inside the office. Additionally, they worry working from home won’t be feasible in the long run. However, that is a mindset issue, says George Penn, vice president, advisory, Gartner (HR). He feels leaders should really dig into research and numbers to understand how hybrid work enhances engagement. Moreover, he suggests business leaders focus on outcomes. Worrying about time spent is not the right way to make the most of a hybrid workforce. Instead, you need to set your goals and connect with your employees. Additionally, companies should try to foster a culture where hybrid work is welcomed. It is necessary to go beyond hours worked and look at the productivity of hybrid work to understand its benefits. Penn says organizations that are aligned with the labor market will emerge as leaders. Companies that excel at talent management should also find the change easy. Form Emotional Connections Working from home for extended periods can bring down motivation and productivity temporarily. Employees might not be able to form meaningful connections with their managers or supervisors. As a result, they might not be able to fulfill their objectives, which, in turn, would hamper business performance. For this reason, employers should inspire and form meaningful connections with their employees. It is also the reason 40% of CEOs in Canada want to instill a culture based on values and purpose. Additionally, you should try to establish a common objective that your hybrid workforce can work towards. It also pays to align your organization’s mission with a broader goal that impacts the community. For example, you can tie your mission to conserving the environment to make your hybrid employees relate. Other examples of broader goals include well-being, social justice, eradicating poverty, and more. Moreover, you can make your hybrid workforce relate to your customers. This is essential as working remotely may not provide your employees a chance to meet clients. You can take cues from your marketing team and create customer personas to overcome the challenge. It allows you to create a picture of the ideal customer that you want to target. Employers can also form meaningful connections through ways like storytelling and face-to-face meetings. Empower Your Hybrid Workforce Many companies have already implemented a hybrid working model. They are

Why Do You Need End-to-End Testing?

In end-to-end testing, the entire software product from beginning to end is tested to make sure that the application (flow) behaves as required.  End-to-end testing verifies if all components of a system are able to perform optimally under real-world scenarios. Mainly, end-to-end (E2E) testing is used to test the software system from the end user’s perspective by simulating the real user scenario. It is also used to validate the system and its components for integration and data integrity. Software systems are increasingly complex and interconnected with a number of subsystems, so much so that in case any one of the subsystems fails, the entire system could crash. Such a huge risk can be avoided by conducting end-to-end testing. Technological advancements enable modern software systems to allow interaction among subsystems. Regardless of the subsystem being the same as or different from the main system and regardless of the subsystem being within or outside the organization, subsystem failures can adversely affect the entire system. Such system risks can be avoided by: verifying the system flow, expanding the test coverage areas and detecting bugs involving the subsystem. Thus, end-to-end testing has been widely adopted because of: Expanded test coverage Guaranteed correctness of the application Reduced time to market Reduced cost Detection of bugs An end-to-end testing lifecycle comprises four components: Test planning: This component decides the key tasks, associated schedule, and the required resources. Test design: This component concerns the test specifications, test case generation, risk analysis, usage analysis, and scheduling tests. Test execution: This component is all about executing test cases and documenting testing results. Results analysis: This component is about analyzing test results, evaluating, and performing additional testing if necessary. Methods of end-to-end testing Horizontal E2E testing It is a commonly used, well-known method. Horizontal testing brings in the user’s perspective by confirming if a user can navigate through a system easily; if the system works as required; and if there are any unexpected bugs or exceptions. It occurs horizontally across the context of multiple applications and takes place in a single Enterprise Resource Planning (ERP).  Vertical E2E testing Vertical end-to-end testing occurs in layers: that is, the tests happen in sequential, hierarchical order and every component of a system is tested from start to finish in order to ensure quality. Vertical end-to-end testing is typically used in a system without UI or the UI has a high technical skill-cap. Drawbacks of E2E testing in contrast to today’s software testing In software testing, smaller tests are performed at a faster pace and end-to-end testing is used only for final integration and pre-release evaluation. An example is the Testing Pyramid of software testing that is compared with end-to-end testing. At the bottom of the testing pyramid, there is unit testing. It addresses smaller pieces of the system or code and is, therefore, faster and more efficient than end-to-end testing. A bug spotted in an end-to-end test could be anywhere in the system and would take longer to fix but one that is found in a unit test would need far less time to fix. Integration in the middle section tests how multiple units operate together with a proper flow of information. It is similar to vertical end-to-end testing as it tests the underlying framework of the user interface. The final/top portion of the Testing Pyramid involves a small amount of end-to-end testing (or UI testing) where the system is tested horizontally as a whole. Therefore, most part of the testing is unit testing followed by integration testing which is further followed by end-to-end testing. Despite its strengths, end-to-end testing is no longer widely used in software testing. It has been supplanted by other testing methodologies. The latest software development cycles tend to employ some form of Agile Development such as DevOps which is a fast-paced, team effort approach to software development. As it turns out, end-to-end testing is too slow for Agile methods of software development. At Hurix, we recreate real-world user scenarios, so that the system is validated for data integrity and integration and ensure the end-to-end testing is done with maximum efficiency.  To know more about Backend Testing solutions from HurixDigital, please write to us at marketing@hurix.com.

Why Localization Testing Must Be Your Top Priority?

The main goal of a mobile application developer or marketer is to increase the app’s visibility and exposure. This translates to an increase in the app’s monthly active users (MAU) and finally the revenue. To maximize or optimize the application’s reach, it should be customized to serve different users located in different places with different tastes and preferences. This customization is possible through mobile app localization. Mobile app localization enables access to a global market. It increases app downloads, lends a competitive edge, and enhances sales. Instabug cites a study by Distomo, which showed that localizing apps resulted in 128% more downloads per country with a 26% increase in revenue for each country added via app localization – all this within a week of releasing the localized app. Let us walk through the mobile app localization process and discuss the different steps and the important aspects that need to be focused on during the process. What Is Mobile App Localization? Localization is the customizing of the app to work in languages other than the default language. Localization includes different spoken variations and dialects of the same language, referred to as locales. In localization testing, the native mobile app is tested on iOS and Android devices with various language and localization settings. A locales is a combination of the language and the country/region that it is spoken in. For instance, English as spoken in the United States versus Canada or the United Kingdom; or Spanish in Spain, Mexico, and Argentina.  Locales are often named using two letters referring to the language, followed by two letters referring to the country. For example:  en_UK: English — United Kingdom en_CA: English — Canada en_US: English — United States Where the language is not spoken in any other country, only the language code is used. For example:  fi: Finnish lt: Lithuanian Why localize mobile apps? It is clear that making the app in English might suffice to gain exposure to an international clientele, but it is not possible to tap into huge markets that are mostly non-English speaking. Non-English speaking countries of Europe and East Asia have been dominating in terms of app downloads and revenue: they constitute 50% of the countries/regions in the top 10 for downloads and revenue in iOS App Store, and 80% of the countries within the top five for downloads and revenue in Google Play. Mobile app localization customizes your app based on different demographics, thereby attracting new audiences and opening new doors to the hitherto unexplored markets. This will boost the overall growth in terms of MAU and revenue. Differences between Mobile App Localization and Mobile App Internationalization Some of us confuse mobile app localization with internationalization, deeming them to be the same thing. But, while they are dependent on each other, they are two separate processes. The process of customizing your code to be ready for localization and to be modified and released in multiple languages is Internationalization. While localization is the customizing of the content, internationalization is the customizing of the code. Internationalization always needs to be one step ahead of the mobile app localization process because the code needs to be ready to manage/handle the localized content when it is created. Localization need not be planned ahead of the development process but internationalization does. More often than not, it becomes very difficult to modify the code for internationalization after it has been created. The process begins with the development and ends in the release:  Development – Internationalization – Localization – Testing – Release. Mobile App Localization testing: Pointers Here are a few pointers while planning a mobile app localization Mobile app internationalization: Make the mobile app localizable by internationalizing it first. If the app’s content is hardcoded, it cannot be localized by changing the content according to different locales. In fact. internationalization can be undertaken in parallel with the development process, as it won’t impact the development process in any way and is very handy when the app is being localized. Selecting the target markets: While localizing enables one to expand the app everywhere, localizing for a new locale comes at a price: so, it is important to select the target markets in order to maximize the return on investment. So, conducting market research to see which regions and countries the app should be expanded to is critical.  Check the app analytics: If the app has already been released and has an existing user base, then the app’s analytics can guide the decision to expand to newer territories. One can see where most of the users come from based on countries and expand even further.  Read the app reviews: Be alert to what people say about the app. For instance, if many users from the same region love the app, it might be a good idea to expand there. If there are complaints from existing locales, that would help too in the decision-making on expansion. Research competitors’ moves: Checking the moves of the competitors can help in decisions on expansion. Once it is clear as to where (in which markets) their performance is superior, that can be factored into the decision on the market expansion. Different markets: Different countries and different markets with different phone manufacturers with different screen sizes. They might have customized OS versions or have only certain OS available. All these details need to be gathered ahead of time to ensure that the users won’t face any issues once the localization is done. Incremental progress is advised: Each additional market that the app expands into will come at a cost. So, it is advised to focus on one at a time, mastering that market before starting on a new one. Incremental growth, with one market at a time is advised, instead of launching in multiple markets at once. Regional expansion is advised: Try and expand into regions that share the same characteristics as the default locale of the app – like the date format, alphabet, numbers and currency. For instance, if English is

Types Of Installation Testing and How To Do It?

The installation of an application is crucial, and any flaw in the installation can result in the user discarding the application. Hence, application installation testing is needed to ensure a smooth installation.  Application Implementation testing, otherwise known as Application Installation Testing, tests the mobile application’s successful installation across different mobile phones, gadgets, models, and OS. Application Installation Testing is usually carried out before the application first interacts with its customers. It is the last phase of the software testing life cycle (STLC). It ensures that all the components of your application are fully coordinated. Application uninstallation is just as important. After the application is uninstalled from the handheld device, it is critical that all related files are also deleted, and this is ensured by application uninstallation testing. Listed below are several types of mobile application installations: Silent installation Attended application installation Unattended mobile installation Network mobile installation Clean mobile installation Automated mobile installation Things to check before performing Application Installation testing: The various operating systems the application supports The type of installation that the application performs The OS on which the application has to be tested Here are the steps to carry out application installation testing successfully: Check for existing applications and validate if the application checks for it too. Check if the installers draw all the instructions properly. Cancel/stop the installation process midway to check if the system returns to its original state. Manually check the disk space and validate whether the application installer has calculated the disk space appropriately.  Confirm the application’s responses in case of low disk space. Check if the application returns an appropriate error message when the device has low disk space. Test for changes that take place in the registry during the application installation process. Perform application uninstallation testing that ensures all related files are deleted once the application has been uninstalled. Test cases for Application Installation testing Typical test cases while performing Application Installation Testing are as follows: Account for all the requirements and consider test cases for all the workflows. Include test cases to verify if the old version of an application is already installed and, if so, have a test case to verify the installation of the application on the same path. Have test cases that check for disk space available for installation and include cases to test the disk space before and just after installation. Test for inadequate disk space and the corresponding error message. Include Test cases that verify if your application prompts an appropriate error message in response to an error during installation. Include a test script for checking the changes in the registry. Include test cases for a forced stop of the installation. Include test cases for both custom installation path and default installation path. Test for a low RAM condition and the corresponding error message. Test application installation when there is high security and the firewall is on. Test how the application installs while another application of a similar type is running concurrently. Test the installation process under varying network speeds. Test the installation during multiple concurrent installations. Include test cases to check the time taken for both the installation and the extraction process to be completed. Have test cases to test the path of extraction of the application. Include test cases for the uninstallation of the application and have test cases to check if all related files are deleted at the time of uninstallation. Also, have test cases to check uninstallation behavior when stopped midway. Test for patch installation and update installation. Have test cases to check the reaction of the installer when a newer version of the app is present and the user is installing an older version. Include test cases for different interruptions like an incoming call or a message, low battery, plugging in the charger, etc. Include test cases to check the installation path both in SD card and phone memory. At Hurix, our quality assurance team ensures that your application has been installed correctly, with all the necessary modules and requirements, so that it can perform the task required flawlessly.  To know more about more solutions from HurixDigital, please write to us at marketing@hurix.com, or visit our website Hurix.com

Importance Of QA Consulting and Analysis

At HurixDigital, we create and offer intelligent solutions to help your business grow. Our well-equipped QA Consulting and Analysis team of experts draws on our vast experience and domain knowledge to assist you in improving the cost efficiency of QA practices, including testing new tools and environments. We conduct thorough investigations to ensure that the software meets all objectives, from efficiency to security to completeness. Our holistic approach sets us apart in our quality assurance engineers ensure that all functionalities are tested to be working smoothly and that the final product is free of errors. We offer customized testing checklists that reduce the testing time regardless of content volume. By leveraging our highly effective QA services and impactful agile processes, we ensure that all your digital products are of the highest standard. We offer complete testing and QA services from content, software, web-based, and mobile applications. We use an exhaustive checklist to adhere to testing guidelines and standards to deliver the highest quality products. We offer an entire range of testing services for different products from a variety of verticals.   Automation testing We have extensive QA Consulting and Analysis experience developing scripts in BDD (Behaviour Driven Development) and Appium frameworks. At HurixDigital, we ensure that automation is user-friendly, enabling even those without technical expertise to understand and execute the automation scripts. To develop the framework for automation testing, we use open-source tools such as Selenium and Appium: these tools support web and desktop apps and can be leveraged on multiple browsers.  Some of the automation tools we use include Selenium Webdriver and Testing, Appium, Maven, GitHub, Google Sheet, and AutoIT (Automate desktop applications). API Testing Application Programming Interface helps exchange between client-server and other separate modules in the application. With years of experience backing us in using API tools for extensive API testing, we help our clients achieve time and cost efficiencies. We are also alert to the latest and the best API testing tools and apply modern testing tools to ensure that your software works properly and efficiently. We use Apache J meter, POSTMAN, SoapUI, REST assured, and Advanced REST client to conduct the tests.  We check for the following parameters during API testing:  Accuracy of data, Schema validation, Data type validation, Order and completeness, HTTP status code, Authorization checks, and Error codes. Ebook quality assurance We have a committed and dedicated approach to achieving quality in all our ebook conversion projects. Our key advantages are our quick turnaround times and the ability to leverage our services for various types of publishing.  We offer independent quality assurance services. Our quality team checks the eBook files based on standard quality parameters and reports when any errors are found.  We perform QA Consulting and Analysis on Word, PDF, or other format files to ePUB, PRC, Mobi, AZW, BBeB, KF8 for iPad, ePDF, Kindle, Kindle Fire, Nook, Sony Reader, Kobo, and Android tablets. Our QC services are scalable: so they can accommodate any number of images or other complex formatting issues.  As we mentioned, it is possible to leverage our eBook services for various types of publishing, including – Independent Publishers, Contract Publishers, Fulfillment Houses, Subsidy Press/Vanity Publishers, and Self-Publishing authors. Ours is a highly skilled team that executes these tasks in a professional way with quick turnaround times. Our eBook quality services aid many publishers and authors in selling their eBooks. Content testing Does the content on your website suit your audience? Is the audience able to find and understand your content easily? These are some questions that we help you answer.  The content reflects the company’s products and services, and good content will enable the audience to learn about the products and services of the company. Therefore, it is crucial to test it thoroughly. When content testing is done correctly, it lends a fine perspective on content quality, format, and presentation.  At Hurix, we perform different tests to help you present your content in the best possible way. Our capabilities include:  Readability testing,  Navigability,  Speed,  A/B testing and  User experience. Our methods to test user experience include: Collecting behavioural metrics Direct feedback from website visitors We track the users’ reviews of your product/service and measure the number of visitors returning to your website.  Accessibility Solutions It is a requirement to comply with accessibility laws: that way, we can ensure that everyone can access your content without any difficulty. A combination of tools and software and manual analysis is used to test Web Accessibility. We have QA Consulting and Analysis experts who are not only highly committed but also well versed with global accessibility requirements. They are IAAP certified professionals who follow WCAG 2.0/2.1 standards to ensure that applications, websites, eLearning courses, and digital content and accessibility testing tools meet Section 508 or ADA requirements. Our team of consultants is highly committed, IAAP-certified professionals with a deep understanding of WCAG standards. They are well versed in global accessibility requirements and follow WCAG 2.0/2.1 standards: so they can ensure that websites, eLearning courses, and digital content and tools meet Section 508 or ADA accessibility requirements. Our capabilities include  Making legacy content accessible Video accessibility Alt text 508 compliance testing Web accessibility implementation PDF testing Accessibility Compliance Audit We conduct audits both at the beginning and end of accessibility projects. Through audits, we can assess the current accessibility level of your site/application. Our team of accessibility experts set up proven methodology-based assessment processes. And we are focused on meeting compliance goals, providing consistent reporting, and ensuring that your team is geared for success. We also offer WCAG audit reports for your products and certify them, thereby supporting your marketing and sales efforts. We also send VPAT reports as a part of the audit. LMS testing Our team provides both manual and automated testing for Learning Management Systems. Our QA team prepares robust test cases for both the learner and the instructor. Depending on the client requirements and UI expectations, our team chooses to either validate the UX across user groups or

All You Need To Know About Cross Browser testing

Cross Browser testing is a kind of non-functional testing performed to check whether your website works as expected when accessed through different Browser-OS combinations (Firefox, Chrome, Edge, Safari, on different Oss like Windows, macOS, iOS and Android.), different devices (smartphones, tablets, desktops and laptops etc.) and with assistive tools (screen readers). It tests your website or application in multiple browsers and makes sure that it works consistently, as intended, without any dependencies or compromises. This testing enables the website to deliver a uniform user experience on a diverse range of browsers/devices. It is applicable to both web and mobile applications. And, typically, the customer-facing applications undergo this testing. Cross browser testing can be run: During the process of development: Before moving the changes on to production, developers in Continuous Integration pipelines test new features to ensure compatibility across different browsers. In Staging/Pre-Release: QA teams run this test for every Release Candidate to ensure that there are no browser compatibility issues cropping up in the latest version of the website. The reason we do a cross browser testing Browser vendors follow Open Web Standards and they each render HTML, CSS, and JavaScript in different ways: but thoroughly debugging the source code of the website alone will not work to ensure that it will look and function as expected on different browsers/different versions of a single browser. Cross browser testing helps with this by pinpointing browser-specific compatibility errors so that they can be debugged quickly. This way, a significant part of the target audience are not left out just because the website does not work on their browser-OS. Who performs Cross Browser Testing? Typically, anyone who develops for the Open Web would perform cross browser testing. One need not know coding is not needed to use the interactive cross browser testing tools.  Usually, it is the QA team that executes test scenarios on different browsers to ensure that the build matches the browser compatibility benchmarks. The UI teams also run cross browser tests to check how the front-end of the website functions on different devices. Features analysed in Cross browser testing While compatibility testing includes everything, there exists a time constraint. A test specification document outlines the essentials such as a list of features to test, the browsers/versions/platforms to test to verify if it meets the compatibility benchmark, timelines, and budget.  Ensure that basic functionality works on most of the browser-OS combinations, such as the working of dialog boxes and menus, the acceptance of inputs of all form fields, correct handling of first-party cookies, and seamless touch inputs for mobiles/tablets. In terms of design, test if the website’s fonts, layouts, and images match the design team’s specifications. Check if the website complies with Web Content Accessibility Guidelines (WCAG) to enable differently-abled users to access the website and thereby ensure accessibility. Check for a fluid design, one that fits different screen sizes/orientations. How are browsers selected for testing? A mind-boggling number of browsers, devices, and operating systems render it impossible to test on all browser-OS combination. So, it would be more feasible for the testing efforts to maximize the website’s reach in the target market. So, the choice can be based on: Popularity: Identify the top 10-20 most popular or commonly used browsers and pick the top two platforms, e.g., Android and iOS in order to maximize your reach in the target market. Research and Analysis: Find out the website’s traffic stats as captured by Google analytics or any other analytics tools and break them down by device/browser. This helps identify the most commonly used browser-OS combinations and the devices used by the target audience. A rule of thumb is to prioritize testing on all browser-OS combinations with over a 5% share of traffic. The decision about which browsers and platforms to test on is typically made by the Business and Marketing teams (or the client).  How is Cross Browser Testing Done? Here’s a look at the steps involved: Baseline establishment: Before beginning cross browser testing, all the design and functionality tests are run on the primary browser-usually Chrome- to get an idea of how the website was originally intended to look and feel. Creation of a testing plan and the selection of browsers-OS combination: The test specification document helps outline exactly what will be tested, and the browser-OS combinations are chosen based on both popularity and site traffic analysis. Execution: Manual vs. Automated: In manual testing, human testers sequentially act out test scenarios and there is room for error. Also, it is a time-consuming process, taking anywhere between a few hours and several weeks to complete, depending on the test scenarios. In automated testing, human interactions are ‘automated’ via code. QAs could write a single test script using automation tools like Selenium, and execute a test scenario on multiple different browsers, as many times as needed. There is precise error-reporting, rendering it easier to find bugs and debug. Some of the tools for automated testing include LambdaTest, SmartBear’s CrossBrowserTesting, Selenium, BrowserStack etc. Infrastructure: Different devices are required to account for website behaviour when browsers are on different operating systems. There are lots of ways to set up the testing infrastructure: Emulators or simulators or virtual machines (VMs) can be used and browsers can be installed for testing. While this approach is an inexpensive one, it is not easily scalable and the results are not reliable on virtual mobile platforms (Android and iOS). Alternatively, if real devices could be procured and if integrity is maintained over time, it is possible to set up a device lab. Alternatively, a cloud-based testing infrastructure, like Browserstack’s Live, can be used to run the tests on a remote lab consisting of secure devices and browsers, literally at a fraction of the cost of setting up a device lab. After the execution of the tests, the results are shared across teams, using bug filing tools like Jira, Trello, GitHub, etc. This way, all members, including those belonging to cross-functional teams are on the same page and are able to work collaboratively on resolving issues. When is

Balancing Learner Engagement with Learning Effectiveness 

In an accelerated Internet economy such as India, digital learning is continuing to grow and fast becoming a mainstream format for learning. The CAGR for the e-learning industry is pegged at 13.9% between 2022 and 2027. Access to affordable data and smart devices and early investments in raising the quality of digital learning has accelerated this growth. However, consumer aspirations have also evolved, with more learners wanting an interactive, hands-on approach to learning.    Unlike in classroom lecture-style formats, learner engagement has, in fact, emerged as a core metric by which the success of digital learning is being measured. However, the success of the model extends beyond active engagement.  In a vibrant conversation hosted by Balasubbhramaniyam Ayyaswaami, Associate Vice President of Marketing at HurixDigital, an expert panel of veterans from Hurix comprising Madhavi Diwale, Senior Director of Learning Strategy and Design; Surabhi Sharma, Associate Director of Instructional Design; and Gagandeep Kaur, Senior Manager of Instructional Design, broke down the basics of learner engagement, and how it can drive learning effectiveness.  Learner Engagement Defined Learner engagement encompasses how active learners are during the course of pursuing an online program. Creators of digital learning platforms, tools, and systems are continuously working on raising learner engagement. However, it is not enough for learners to be engaged. According to Madhavi Diwale, Senior Director of Learning Strategy and Design at HurixDigital, the term has taken on a different meaning in recent times. “Slick visuals, animations, gamification, augmented reality – while these are eye-catching, enjoyable aspects of engagement, driven by technology, it does not mean that they are effective. We leverage technology to scale learning for a larger audience, but we must always keep an eye on whether it is really effective in driving performance outcomes. For this, learners must be engaged at a more cerebral level,” observes Madhavi.   Learning Needs vs. Aspirations  While it is ideal for learners to be immersed in the learning process, a large portion of workforce training is a mandatory requirement for workers for it to be considered effective. Hence, the interest levels of learners are already low when they enter the learning environment. “While many come to the training because they need to, we want learners to complete it because they want to. The bridge between the need and want is what we aim to build through learner engagement,” explained Surabhi Sharma, Associate Director of Instructional Design at HurixDigital.   Problem-Solving for Performance Outcomes  According to Madhavi, businesses often attempt to problem-solve for specific performance goals by offering interactive learning modules to their employees. “We have clients who believe that by leveraging technologies such as virtual reality, the performance gap can be addressed,” she reflects. However, the performance problem has to be mapped to the right solution for the exercise to be successful. This is where the expertise of learning solution providers like Hurix can bring in a unique insight to support businesses.  Surabhi recollects a specific incident where a popular logistics business came in with a requirement to help train their entry-level employees working on data-entry roles. “The job seems simple, but even a small error can lead to lots of dollars being expended in the form of fines and penalties,” she recalls.  The ask by the logistics company was straightforward – design a game that would work for the millennial workforce. However, there was no time spent on analysis. “When we understood the business context and the KPIs involved, we designed an effective training that was not game-based, yet, delivered results,” she says.  Designing for Learning Success  The ultimate goal of any learning platform is the transfer of knowledge and skills, and design plays a key role in enabling learning. There is a need to engage learners at a deeper cognitive level, according to Gagandeep Kaur, Senior Manager of Instructional Design at HurixDigital. “You can top that up by engaging them on a social and emotional level as well,” she observes.  Higher behavioral engagement displayed by learners indicates that they are making a conscious effort to learn. But how do you understand if the transfer of knowledge is actually happening? One approach is to include a grading system through regular assessments. Good grades indicate a positive learning curve. The design of the learning platform must also facilitate an opportunity for meaningful feedback and discussions, around learning. These are some approaches to helping learners track their progress.   The Relevance of Interactivity  Interactivity is an aspect of learning engagement. However, an overdose of interactivity can also kill engagement, according to Surabhi. “It’s like garnishing a dish – it has to be just the right amount and relevant, ” she observes. Too much interactivity without relevance can result in cognitive overload.    Gagandeep offers an insight into how interactivity must be viewed. She gives examples of millennials who display lower attention spans as compared to earlier generations. “Logically, smaller nuggets that are spaced out would work. A mix of videos, e-reads, and other formats, offer variation and keep the learner interested,” she explains.  Measuring Engagement  Measuring the success of a learning program is an important aspect of the entire process, and Madhavi enlightens us on how it works. Standard industry practice is to evaluate learning programs at four levels:  Reactions are measured by sending surveys to participants after they complete the program Assessments are to evaluate if learning has taken place at different levels Behaviour is measured through on-the-job performance Results comprise forming a correlation between the learning program and business results.  “This is a complex and lengthy process, but it can be done,” shares Madhavi.  The Takeaway Along with training needs and performance goals, the learning audience must also be understood when designing a digital learning program. A seasoned, knowledgeable, and committed digital learning partner like HurixDigital can help companies build engaging learning programs that are effective and deliver tangible and measurable results.  Connect with us to start a conversation on how to make your workforce future-ready – www.hurix.com  

Hurix March 14, 2022 No Comments

6 Best Ways to Deliver Online Training Program

[vc_row][vc_column][vc_column_text]Online training programs provide several significant benefits over conventional classroom-based learning, presenting both learners and training providers with a win-win situation. Online learning exposes learners to a plethora of high-quality information from the best trainers and resources.  However, for trainers or training providers moving from conventional classroom-based training, virtual training might be overwhelming, which is why you need to plan efficiently. Online training is a completely different world, and applying the time-tested techniques of offline training might not work here. The best online training programs are characterized by three things: a solid course layout, a unified content experience, and ample opportunities to practice the skills hands-on. The following sections discuss the six best ways to rev up your online training programs. 6 Powerful Ways to Deliver Online Training Programs 1. Choose The Training Delivery Method Well Thanks to technology, tons of training delivery methods and techniques have emerged. To deliver effective training, you need to choose the medium well. Here are the top training delivery methods future-ready higher education institutions rely on: Mobile Learning – Mobile learning is a relatively new concept that engages learners through handheld or portable electronic devices, such as smartphones, tablets, MP3 players, etc. You can optimize your content to suit the channel you want to use. Microlearning/Bite-Sized Modules – Microlearning allows companies and higher education institutions to create small training lessons and send them to learners at frequent intervals. You can send them to the learners directly on their smartphone/laptop or ask them to log in every morning and check the resource. Gamification – Educational games are probably the best way to teach learners without boring them. You may develop or use existing resources available on the Internet to gamify learning and offer your learners an immersive experience. Blended Learning – Blended learning is a combination of online and offline training. However, for blended learning to be successful, the learners need to be present in the location during the time of training, which might create a logistics nightmare. Learning Platforms – Online learning platforms facilitate convenient uploading of training materials and playlist creation. These platforms offer both online and offline access, and you can easily protect your content.  2. Who’s the Audience? Audience analysis is the foundational block of online training. It helps you understand the demands of your trainees. For example, if you plan to conduct training for a Pharma company, check whether the trainees come from the same level or hold multiple designations. The training methodology and content will be guided by the audience’s nature and level of expertise.  While determining the audience’s nature, consider their demography, educational level, age group, gender, and the company’s product types. Remember, the tips mentioned in the remaining part of this article will only make sense when you have analyzed the audience properly.  3. Do Away with Apprehensions with Icebreakers  If your trainees are attending an online training program for the first time, they will most likely feel apprehensive about the shift from classroom-based training. However, you can make it easy with an icebreaker. Icebreakers are short team-building activities that help kickstart impactful online training.  An icebreaker can often provide the best impact when it has ample human connection. You need to talk to the participants as much as you can and encourage others to speak as well.  You may begin a corporate trivia quiz to check their existing knowledge of the corporate processes you will be talking about. Alternatively, movies or music can also serve as excellent mediums for icebreakers.   A well-thought-out icebreaker can help everybody stay on the same track and settle everyone’s nerves. 4. Let Your Slides Do More Than You Possibly Could PowerPoint slides are an integral part of any online training program. They make communication easy with their interactive content. Moreover, these slides are collaborative, meaning multiple people can work on the slides together. However, when it comes to designing PowerPoint slides for an online training program, brevity is the top parameter. Do not load your slides with too much content. Keep it crisp and focused on the topic.  A wise way to design a slide is by mentioning the main takeaway in the header section. Use more bullet points than paragraphs. Adding memes or animation can also hook the viewers’ attention by driving the monotony away. And once you are satisfied with the audience’s reactions, give them some multiple choice questions or fill in the blanks exercises to evaluate their understanding.  You might also like to read: How to Keep Employees Engaged with Interactive Training Tools 5. Put Your Trainees in the Driver’s Seat   If you want to deliver an impactful online training program, make it learner-led and not trainer-led. To begin with, you should maintain a calm, composed, and informative tone to set the ball rolling. Encourage your trainees to ask questions, collaborate, and solve problems as a team.   Ensure that you turn on your webcam while delivering the training program and encourage learners to do the same. The more everyone sees others, the more they feel connected to one another. However, request them to switch on their webcams subtly since many of them might not want to turn on their webcams. If anybody faces network issues, you may call them over the telephone and ask them to switch to a different network. This ensures all trainees understand that you care for them, and creates the right impression.  6. Breakout Groups are Valuable Breakout groups refer to small teams consisting of learners from a large group. The trainer gives these breakout groups some ideas they need to discuss and present in front of the audience. These capsule-sized activities enable organic participation of trainees and aids understanding.   The members of each group can interact among themselves over a telephone call or through a meeting app. Once they finish the discussion, ask them to rejoin the main session and share their observations. Keep each breakout group size at or below five to make the conversations more serious and less time-consuming.   The

webadmin March 7, 2022 No Comments

Embedded Testing: Types and Challenges

[vc_row][vc_column][vc_column_text]Embedded Testing is a process where functional and non-functional attributes of both software and hardware are checked to make sure that the final product is free of defects. Embedded testing validates if the final product (of embedded hardware and software) fulfills the business requirements.  It is an excellent approach owing to its rigor to ensure security in critical applications. Embedded testing should be carried out carefully before granting certification. Embedded Testing: How it is performed In Embedded Testing, the software is provided with some inputs and a piece of the software is executed. Then the state of the software is observed and checked if the output matches the expected outcome, and conforms to the business requirements and if there are no crashes of the system. Types of Embedded Testing Software Unit Testing In this, the unit module is either a class or a function and the testing is done by the developer, typically in a peer-review model. Based on the module’s specification, test cases are developed. Integration Testing Integration testing can be further classified into: Software integration testing Software/hardware integration testing. Right at the end, the interaction of the hardware domain and software components are tested, which might include examining the interaction between the software and the built-in peripheral devices. Embedded software development focuses on the actual environment, in which the software is run, which is generally created in parallel with the software. This causes inconvenience while testing since comprehensive testing cannot be performed in a simulated condition. System unit testing The module being tested is a full framework consisting of the complete software code and all real-time operating system (RTOS) and platform-related pieces like tasking mechanisms, communications, interrupts, and so on. The Point of Control protocol is not a call to a function/a method invocation but a message sent/received utilizing the RTOS message queues. System resources are observed to evaluate the system’s ability to support embedded system execution. For this aspect, grey-box testing is the preferred method of testing. Depending on the organization, system unit testing is performed by a developer or a dedicated system integration team. You might also like to read: Network Testing for Configuration Changes System integration testing In this, the module begins from a set of components within a single node. The Points of Control and Observations (PCOs) here are a mix of RTOs and network-related communication protocols and RTOS. Also, a Virtual Tester can play the role of a node to a component. System validation testing Here, the module is a subsystem of the complete embedded system (a complete implementation). The aim of this final test is that the output should meet the functional requirements of the external entity, which can be a person, or a device in a telecom network, or both. Challenges in Embedded Software Testing Dependency on hardware Given the limited access to hardware, hardware dependency is really one of the main difficulties encountered in embedded software testing. Simulators and Emulators may not accurately represent the device’s behavior or interaction and could give an incorrect sense or indication of the system performance and application’s usability. Open-source software If it is embedded software components, then it is most likely open source in nature and not created in-house: this means that there is an absence of a complete test present for it. There is a vast range of test combinations and resulting scenarios. Software and hardware defects When new software is being developed, a high proportion of hardware defects are usually identified and these defects are not only limited to software but related to hardware also.  Difficulty in reproducing defects In embedded systems, defects are harder to reproduce. This leads to the embedded testing procedure to value every defect occurrence substantially higher than in a standard case. You might also like to read: All You Need To Know About Configuration Testing Requirement of continuous software updates Regular software updates are required for embedded systems such as the kernel upgrade, security fixes, different device drivers, etc. Any constraints in these updates make spotting the bug difficult. Also, the significance of the build and deployment procedure increases. Conclusion Embedded software testing is much more difficult than regular software testing, especially owing to its dependence on the hardware environment, which is required regularly to perform high-quality software testing.  Without custom tools, it is difficult to test the software. It is best to opt for automated software testing, as embedded automated testing provides a quicker resolution of software issues in a matter of a few hours. [/vc_column_text][/vc_column][/vc_row]